A small crew, built for one county.
Waller County Restoration is a new company with a narrow, deliberate footprint: Waller County and the two Austin County towns that feed into it. Not a five-county franchise dispatching from Houston.
The guarantee, in plain language
The Guarantee
Not happy with the drying or the cleanup? We come back and fix it, or we refund the service call. That's the whole policy, no fine print.
The Response Promise
On-site within 2 hours in Hempstead, Prairie View, and Waller. Within 3 hours in Sealy and Bellville. We tell you the window before you commit.
The Pricing
Real ranges posted on every service page, with the specific factors that move the number, not a lowball figure that changes once we arrive.
The county grew before the coverage did
Waller County was the fastest-growing county in Texas and the second-fastest in the country between mid-2024 and mid-2025. That kind of growth outpaces the restoration crews built to serve it, most of which are based an hour away in Houston and treat Hempstead, Prairie View, and Waller as a long drive rather than a home territory.
We built this company around a different premise: know the towns, know the difference between a hundred-year-old Brazos bottomland farmhouse and an eighteen-month-old slab in a new subdivision, and answer the phone here instead of routing through a regional call center.
We're small on purpose. That's a real tradeoff. A crew this size can't out-staff a major regional storm event the way a national franchise can, and we'll say so plainly if a job is bigger than we can safely handle alone. What we can do is show up fast, know the roads, and stand behind the work.
- We don't handle commercial high-rise or industrial-scale mitigation. Homes, small offices, small multi-family.
- We're not a licensed plumbing company. We handle water damage; a licensed plumber handles the pipe itself.
- We don't run mold air-quality lab testing. That's an independent inspector's job, and we'll say so instead of upselling it.
- We're closed Sundays for routine scheduling. Emergency calls still route to the on-call phone.
An owner-operated crew, not a call center
There's no corporate office and no call center routing your call to another state. The person who answers the phone is the person who shows up, and when a job needs a second set of hands, that means a two- or three-person crew we know personally, not a rotating cast of subcontracted labor met that morning.
If something about the job goes wrong, you're talking to the person who can actually fix it, not a dispatcher reading from a script.
Where we work
| Town | County | Typical Response |
|---|---|---|
| Hempstead | Waller | Within 2 hours |
| Prairie View | Waller | Within 2 hours |
| Waller | Waller | Within 2 hours |
| Sealy | Austin | Within 3 hours |
| Bellville | Austin | Within 3 hours |